General

• Are freeze dried treats, food, and toppers highly digestible?

  With the growing popularity of freeze dried treats, food, and toppers among pet parents, scientists have been researching the digestibility of these products with our furry loved ones. Freeze-dried products allow pet parents the opportunity to feed their pets with many of the benefits of raw meat...

• Are PureSnacks good for pets with pre-existing conditions?

  PureSnacks are a great choice for dogs and cats that have health issues or are overweight, diabetic, have allergies, gastrointestinal disorders, or are on a restricted diet. We highly recommend consulting with your veterinarian before feeding anything to a cat or dog that has a pre-existing condi...

• Are PureSnacks Grain Free?

  Yes. All PureSnacks products are grain free.

• Are there Hormones or Antibiotics in PureSnacks products?

  All PureSnacks Beef Liver, Duck Liver and Chicken breast products are USDA inspected and approved. This means that PureSnacks products like our beef cattle and chickens are raised in the USA following USDA human grade regulations. These are the same regulations used for meat products you buy at y...

• Can you tell me more about PureSnacks 100% guarantee?

  If you are not completely satisfied with PureSnacks, simply save the unused portion, together with the proof of purchase and call us or email us. We will gladly replace the product or refund your money. Call us at 1-888-388-PURE (7873) or email us at customerservice@puresnackstreat.com

• How are your treats made?

  In our refrigerated kitchen, human-grade RAW proteins are cut or blended to form our treats for dogs and cats. Still frozen, they are then placed in our freeze-drying chamber. Once in the chamber, temperatures are brought down even further, and ice is gently removed from our human grade proteins ...

• How can I contact someone at PureSnacks?

  Call 1-888-388-PURE (7873) or e-mail us at customerservice@puresnackstreat.com. Our office hours are Monday to Friday from 8:30 to 17:00 Eastern Standard Time. If we can't take your call, please leave us a message and we'll call you back within 24 hours.

• How is PureSnacks dedicated to animal nutrition?

  Our vision when we started PureSnacks was to provide the finest healthy pet treats, focused on our core principle of asking pet parents to turn the bag around and look at our natural and pure ingredients. Our entire team is dedicated to making the lives of pets happy and healthy by always focusin...

• How many PureSnacks treats can I feed per day to my dog or cat?

  PureSnacks recommends that the treats you feed your dog or cat should make up no more than 10% of their daily diet.

• Is there sodium/salt added to PureSnacks dog or cat treats?

  Dog and cat parents love PureSnacks because all our treats are 100% pure and rich in nutrients for a happy and healthy life. Freeze drying is a delicate process that preserves the nutritional integrity of fresh whole food. Only water is removed protecting the natural characteristics and nutrition...

• Tell me how PureSnacks are great for dog training?

  First, dogs will do anything for the great taste of PureSnacks. Second, PureSnacks can easily be broken into smaller pieces making it the choice of professional dog trainers.

• What are the benefits of PureSnacks?

  Each PureSnacks flavour has their own unique benefits. PureSnacks Duck is hypoallergenic. PureSnacks Beef Liver, Lamb Liver, Chicken Breast and Shrimp are all high protein low calorie treats. Most of all, pet parents can feel great about feeding PureSnacks because our treats are 100% pure and nat...

• What are the feeding guidelines for PureSnacks?

  PureSnacks are perfect for training or as a healthy way to treat dogs and cats. PureSnacks can also be mixed into kibble or wet food for finicky pets. PureSnacks are ideal treats for dogs and cats with health issues or pets that are overweight, diabetic, have allergies, gastrointestinal disorders...

• What are the ingredients in PureSnacks?

  PureSnacks dog and cat treats are made in the USA and contain just 1 pure, wholesome ingredient. For more details, click here: Ingredients Page

• What is food irradiation?

  Irradiation is a technology that enhances the safety of food by reducing or eliminating foodborne illnesses like Salmonella and E. coli. It extends the shelf life of products by destroying or inactivating spoilage-causing organisms. The FDA has evaluated the safety of irradiated food for over 30 ...

• What is the difference between PureSnacks dog and cat treats?

  As people look for health related products that carry over to their pets, PureSnacks has developed a line up of 100% natural and pure treats that dogs and cats love. PureSnacks treats for dogs and cats are made from the same natural ingredients. As an example, 100% pure chicken breast is the same...

• What is the guaranteed analysis of PureSnacks?

  The best place to find the guaranteed analysis information is on the individual product pages.

• What is the shelf life of PureSnacks products?

  All PureSnacks products are freeze dried from only 1 ingredient. We guarantee the freshness of PureSnacks treats for between 2 and 3 years from our production date. An expiration date is stamped on all PureSnacks products as an additional quality step. We recommend that PureSnacks be stored in a ...

• Where are PureSnacks made?

  All PureSnacks products except for PureSnacks shrimp and lamb are sourced from the USA and are manufactured in USA. PureSnacks Shrimp come from the Indian Ocean and PureSnacks lamb comes from New Zealand.

• Why do your freeze dried treats sometimes have inconsistent appearance or texture?

  The first thing to remember is that feeding RAW Freeze Dried Treats is a whole new paradigm of feeding.  Say goodbye to the unnatural perfection of assembly line, highly processed kibbles and canned foods and say hello to the incredible variations of natural and pure RAW Freeze Dried Treats and f...

• Why is there a packet in your gently air-dried jerky treats?

  We’ve recently re-introduced our gently air-dried jerky lineup of treats, now in recyclable packaging. As part of the change, an oxygen absorber has been added inside every bag of our gently air-dried treats in order to absorb oxygen, moisture, and keep our treats fresh & pure. Our oxygen abs...